Wrapping

Delivery

Do you ship Worldwide?
We ship to most countries around the world and all goods are normally despatched within two working days of receipt of order (excluding weekends and UK bank holidays). 

Unfortunately, we are unable to ship to certain countries due to high shipping costs or a high risk of packages not being delivered successfully

How much does UK postage cost?

• Free Delivery: orders over £49.99! (or by joining our membership)
• Royal Mail Tracked 48: £4.99 (Delivered in 2 working days once packed)
• Royal Mail Tracked 24: £6.99 (Ships the next day, if ordered by 2pm)
  

The shipping prices do not make us money and include the cost of eco-friendly packaging materials to get your items to you with the best possible care.

Returns:
Please contact us at online@janeausten.co.uk before returning any item.

Our returns centre will happily refund or exchange most merchandise that is returned in its original packaging within 30 days of the date of purchase
For full details, please visit our Returns Policy page. 

Further Questions?

Please visit our FAQs or email us at online@janeausten.co.uk